Know Your Rights: Even if you don’t supply petrol, you always get 6 services FREE at the petrol pump

You can ask for free drinking water, free air, toilet, phone, first aid kit and quality check facility at the petrol pump. You can also complain about the lack of this facility.

A lot of facilities are made available to you at the petrol pump. Like toilet, drinking water, first aid kit, tire inflation, phone facility and in many places now a canteen or mini store is also found but do you know that there are many facilities in all these which are free and if that facility is lacking So you can go to the petrol pump and ask for this facility. And if these facilities refuse to provide any petrol pump then you can also complain about lack of facility. That is, it is mandatory to provide these facilities, so let us know which are these facilities which the petrol pump cannot tell us not to provide.

1. Free air 

All petrol pumps are equipped with an air filling machine. This machine is a part of our facility. The machine installed at the petrol pump is reserved for the customers there, that is, you can fill your vehicle with air for free and for this you do not have to pay any kind of charge. A man is also hired from the petrol pump to fill the air

2. Drinking water 

Pure drinking water system is also kept above the petrol pump. Any customer can come there and demand water and for this the petrol pump cannot charge any charge. This is why RO is installed on the petrol pump. Freezer facility is also found on many petrol pumps. This is also a free facility for which the petrol pump does not charge you.

3. Restroom

It is mandatory to have a toilet facility at the petrol pump. And there is no charge for te. The pump owner also has to ensure that the toilet is clean and functional. And if this is not done, any customer can complain about it. And for this the pump owner also has to answer.

4. Phone

If you need to call anywhere in an emergency, you can use the phone facility from the petrol pump and you don’t have to pay any extra charge for the call. That is, when a petrol pump is turned on, a number has to be turned on along with it, so that the customer who comes there can call any place in an emergency.

5. First aid facility 

It is also necessary to keep a first aid kit at the petrol pump. It is necessary to have medicine and some supplies for common servers. It can be used by anyone who needs treatment in any emergency situation.

6. Quality check 

You have the right to check the quality of petrol or diesel at the petrol pump. You can find the necessary test equipment at the petrol pump to test whether the petrol or diesel you get is of the right quality or not. Apart from this, there are many things that are required at petrol pumps like fire extinguishers including fire safety devices, digital sign board showing the prices of petrol and diesel so that customers can understand the prices.